Shipping & Returns
Shipping Policy
We are committed to ensuring that your order arrives safely and on time. All orders are processed within 1-3 business days and shipped via trusted carriers to ensure fast and reliable delivery. You will receive a confirmation email with tracking information once your order has shipped, so you can stay updated on its progress. Shipping times may vary depending on your location, but we strive to deliver within 5-7 business days for most domestic orders.
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We offer free standard shipping on all orders over a certain amount. Expedited shipping options are also available at an additional cost. Please note that delivery delays can occasionally occur due to unforeseen circumstances, such as weather or carrier delays. If you have any questions or concerns about your shipment, our customer service team is here to help. Simply reach out to us, and we'll do our best to assist you.
Return & Exchange Policy
Your satisfaction is our priority. If you're not completely satisfied with your purchase, we gladly accept returns and exchanges within 30 days of your order date. To be eligible for a return or exchange, the items must be unused, unwashed, and in their original packaging. Once your return is received and inspected, we’ll process your refund or exchange within 7-10 business days. Please note that original shipping charges are non-refundable, and customers are responsible for return shipping costs unless the product arrived damaged or defective.
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If you received a defective or incorrect item, we apologize for the inconvenience. Please contact our customer service team within 7 days of receiving your order, and we will arrange for a prompt replacement or refund at no additional cost to you. We strive to make the return and exchange process as smooth as possible, ensuring you enjoy a seamless shopping experience with u